Archive for the ‘Webinars Happening’ Category

JetDial’s Webinar - July 17th - 1pm PST / 4:00pm EST

Wednesday, July 2nd, 2008

Last week, a press release went out on JetDial and our dialer’s software integration with LeadROI, a hosted lead management software product.

 

 

 

JetDial Press Release on Dialer / Lead Management Software Integration

 

This press release recently went out announcing JetDial’s software integration with LeadROI, a hosted lead management system.

 

Jeff Felman, a member of LinkedIn’s North American Call Center Professionals Group and President/CEO of Custom Promotional Communications (CPC), a leading teleservices consulting firm, is also Vice President of Sales for JetDial.

 

You can view the press release here:  

 

http://www.prlog.org/10082967-62408-mediawhiz-enhances-leadroi-lead-management-system-with-jetdial.html

 

Join Jeff Felman from on Thursday, July 17th at 1pm PT for an online webinar on the power of JetDial and JetChat.

 

Register now by emailing Jeff Felman at jeff.felman@jetdial.net or by calling him at (310) 566-7451.

 

Contact Info:

Jeff Felman

JetDial

(310) 566-7451

jeff.felman@jetdial.net

www.jetdial.net

Compliance Webinar: Misunderstood Regulations and Compliance Myths- How simple mistakes lead to substantial fines

Friday, June 27th, 2008

Join us for a Webinar on July 23

 

Join industry experts Joe Sanscrainte and Ryan Thurman as they tackle the most pressing compliance issues facing contact centers. Review some of the most common questions from compliance officers in leading contact centers and what the best practices are for misunderstood regulations such as:

Cell phone regulations for predictive and one to one calls
Number portability and calling time restrictions
Internal DNC maintenance and hygiene
Inbound call center regulations
Audits, how to self regulate your organization for safe harbor
Business to business calling

 

Title:

 

Compliance Webinar: Misunderstood Regulations and Compliance Myths- How simple mistakes lead to substantial fines

     

Date:

 

Wednesday, July 23, 2008

     

Time:

 

10:00 AM - 11:00 AM PDT

 

 

System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista

 

Macintosh®-based attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer

 

 

Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/397087963

JetDial® Hosts Webinar on Its Hosted Outbound Dialer / Inbound ACD Software and JetChat Active Chat Services

Wednesday, June 18th, 2008

JetDial® Hosts Webinar on Its Hosted Outbound Dialer / Inbound ACD Software and JetChat Active Chat Services

 

JetDial is fully hosted outbound and inbound call center software (www.jetdial.net).

 

JetDial’s on-demand VoIP call center software offers a next-generation alternative to premise-based outbound dialers and inbound automated call distribution (ACD) systems.

 

JetDial provides businesses with the freedom to manage their sales and customer service operations without the need for extensive technological set-up, equipment, software, etc.

 

Also, JetDial’s “My JetChat” service is the industry’s most robust chat service, enabling proactive pop-ups and multimedia (text, images and video) during online chat sessions on websites.

 

Join Jeff Felman from JetDial, a member of LinkedIn’s North American Call Center Professionals Group, on Thursday, July 17th at 1pm PT for an online webinar on the power of JetDial and JetChat.

 

Register now by emailing Jeff Felman at jeff.felman@jetdial.net or by calling him at (310) 566-7451.

 

Contact Info:

Jeff Felman

JetDial

(310) 566-7451

jeff.felman@jetdial.net

www.jetdial.net

Webinar on Attendance Management

Friday, May 16th, 2008

Below is the invitation for a free customer contact webinar on attendance management http://contactcenter.ning.com/ (this site have the free article on attendance management attached).

 

Kay

 

Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/916295368

 

Discussion of how to manage attendance in the contact center.

 

Title:

 

Attendance Management

     

Date:

 

Thursday, June 5, 2008

     

Time:

 

1:30 PM - 2:30 PM EDT

 

 

System Requirements
PC-based attendees
Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista